---
title: "User Guide — PickTime"
description: "Learn how to use PickTime — a complete guide for owners and clients. Create businesses, add appointments, invite clients, accept payments, and more."
url: "https://picktimeapp.com/guide"
---

[PickTime](/)

# PickTime User Guide

A complete walkthrough of PickTime - for business owners managing appointments and for clients booking services online.

Contents

[Getting Started](#getting-started) [For Owners](#for-instructors) [Creating Your Business](#create-studio) [Adding Appointments](#add-classes) [Managing Appointments](#manage-classes) [Inviting Clients](#invite-clients) [Appointment Packages](#packages) [Payments & Revenue](#payments-instructor) [Connecting Your Wallet](#wallet-instructor) [Google Calendar Sync](#google-calendar) [Sending Broadcasts](#broadcast) [Business Settings](#settings) [For Clients](#for-clients) [Joining a Business](#join-studio) [Booking an Appointment](#book-class) [Cancelling a Booking](#cancel-booking) [Paying for Appointments](#payments-client) [Buying a Package](#buy-package) [Contacting Your Owner](#contact-instructor)

## Getting Started

PickTime is a free scheduling platform designed for service-based businesses - salons, consultants, therapists, photographers, and more. Business owners create a booking page, set their availability, and share a link. Clients tap the link, enter their email, receive a magic link, and book in seconds. No app to install, no password to remember.

There are two types of users:

- **Owners** — create businesses, add appointments, manage bookings, accept payments
- **Clients** — browse appointments, book sessions, pay with TON cryptocurrency or appointment credits

## For Owners

### How do I create a business?

Owner

1. Go to [picktimeapp.com](/)
2. Click **"Create your business"**
3. Enter your email — we'll send a sign-in link
4. Click the link in your email
5. Enter your business name and category
6. You're ready to go!

### How do I add appointments?

Owner

1. Open your business admin panel
2. Go to **+Appointment** or **Add Appointment**
3. Choose the appointment type: **Group** or **Private 1:1**
4. Set the date, time, and duration
5. Optionally set a title, max capacity, and price
6. Tap **"Create appointment"**

Google Calendar sync keeps your appointments visible alongside your personal commitments. New bookings appear automatically, and cancelled bookings are removed - so your calendar is always accurate.

**Default settings:** Save time by configuring your default appointment duration and capacity in Settings. New time slots will pre-fill with these values.

### How do I edit, copy, or cancel an appointment?

Owner

From the **Appointments** or **Schedule** view:

- **Edit** — change the title, time, duration, capacity, or price
- **Copy** — duplicate an appointment to another date (great for recurring schedules)
- **Cancel** — cancel an appointment. All booked clients will be notified automatically
- **Who comes?** — see who's booked for a specific appointment

Cancelling removes the time slot from your schedule and notifies every client who booked. Credits paid for that appointment are returned automatically.

### How do I invite clients?

Owner

There are three ways to invite clients:

**1. Generate an invite link**

1. Go to **Invites**
2. Click **"Generate invite link"**
3. Copy the link and share it with anyone

**2. Send an email invite**

1. Go to **Invites**
2. Enter the client's email address
3. Click **"Send invite"**
4. The client receives an email and joins with one click — no sign-in needed!

**3. Bulk email invite**

1. Go to **Invites**
2. Enter multiple email addresses
3. Click **"Send all"**

The easiest way to get clients on board is to drop your booking link into your email signature, website bio, or post it on social media. For existing clients, send a quick email invite and they're set up with one click.

### How do I create appointment packages?

Owner

Appointment packages let clients buy credits in advance:

1. Go to **Appointment Packages**
2. Tap **"Create package"**
3. Choose the type:
   - **Fixed appointments** — e.g., "10 Appointment Pack" (client gets 10 credits)
   - **Unlimited** — unlimited appointments for a period of time
4. Set the name, price, and expiration (default: 30 days)
5. Tap **"Save package"**

You can also **manually assign credits** to a client from the Clients list — useful for trial sessions or gifts.

### How do payments work?

Owner

PickTime uses **TON cryptocurrency** for payments:

1. Connect your TON wallet (see below)
2. Set a price on your appointments or packages
3. Clients pay directly via their TON wallet
4. PickTime takes a small commission (shown in your settings)
5. The platform admin settles your earnings to your wallet

Track everything in the **Revenue** section: total revenue, commission breakdown, pending settlements, and transaction history.

Credit-based bookings don't generate revenue at the time of booking - the payment was already processed when the client purchased the service package.

### How do I connect my wallet?

Owner

1. Go to **Settings** (or **Payments and Settings**)
2. In the wallet section, tap **"Connect wallet"**
3. Choose your wallet app (Tonkeeper, MyTonWallet, etc.)
4. Approve the connection

Once connected, you can set prices on appointments, accept payments, and receive settlement payouts.

### How do I connect Google Calendar?

Owner

1. Go to your admin dashboard
2. Find the **Calendar** status card
3. Tap **"Connect"**
4. Sign in with your Google account and allow access
5. Your appointments will now sync automatically!

When connected:

- New appointments you create appear in Google Calendar
- Events from Google Calendar matching your business name are imported as appointments
- Deleted calendar events will cancel the corresponding appointment (clients are notified)

To disconnect, tap **"Disconnect"** next to the calendar status.

### How do I send a broadcast message?

Owner

1. Go to **Broadcast**
2. Select your audience: **All clients** or a **specific appointment**
3. Type your message
4. Tap **"Send"**

Messages are delivered via email to your clients.

Broadcasts are useful for announcing new services, holiday hours, or special promotions. Each client gets an individual email - clean, professional, and direct.

### What can I configure in Settings?

Owner

- **Business name** — displayed to your clients
- **Business avatar** — upload a logo or photo
- **Default appointment duration** — saves time when creating appointments
- **Default max capacity** — pre-fills capacity for new appointments
- **Cancellation window** — how many minutes before an appointment clients can cancel (leave empty for anytime)
- **About text** — description shown on your business's Contact page
- **Wallet** — connect/disconnect your TON wallet
- **Google Calendar** — connect/disconnect calendar sync

## For Clients

### How do I join a business?

Client

**Via email invite:**

1. You'll receive an email from your owner
2. Click the **"Join"** button in the email
3. You're in! No sign-in needed.

**Via invite link:**

1. Open the link your owner shared
2. Enter your email address
3. Check your email for a sign-in link
4. Click it — you're in!

### How do I book an appointment?

Client

1. Open the **Appointments** tab
2. Browse the schedule — swipe or tap dates to navigate
3. Find an appointment you want to attend
4. Tap **"Book this appointment"** (for free appointments) or **"Book"** with the price (for paid appointments)
5. Confirm your booking

For paid appointments, you'll need to connect a TON wallet first.

If you have package credits, they'll be used automatically — no need to pay again!

### How do I cancel a booking?

Client

1. Go to **My Bookings**
2. Find the booking you want to cancel
3. Tap **"Cancel"**
4. Confirm the cancellation

Your owner may set a cancellation deadline (e.g., 24 hours before the appointment). If the deadline has passed, you won't be able to cancel.

### How do I pay for appointments?

Client

PickTime uses **TON cryptocurrency** for paid appointments:

1. When you tap "Book" on a paid appointment, you'll be prompted to connect your wallet
2. Choose your wallet app (Tonkeeper, MyTonWallet, etc.)
3. Approve the connection
4. Confirm the payment amount
5. Your booking is confirmed instantly!

If you have appointment credits from a package, they'll be used instead of a wallet payment.

### How do I buy an appointment package?

Client

Packages give you pre-paid credits to book appointments:

1. Go to the **Packages** tab (web) or check the appointment detail
2. Browse available packages
3. Tap **"Buy"** on the package you want
4. Connect your wallet and confirm payment
5. Your credits are available immediately!

When you book an appointment, credits are deducted automatically. You can see your remaining credits in **My Bookings**.

### How do I contact my owner?

Client

1. Go to the **Contact** tab
2. Type your message
3. Tap **"Send message"**

Your owner will receive your message and can reply directly.
